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Package Delivery Scams: Is This Delivery Text Real?

Woman on her phone, trying to figure out if the package delivery text is legit or fake.

We have all been there... You are waiting on a package, and suddenly you receive this text or email: “Your delivery is on hold, click here to confirm your address.” Sound familiar? The growing popularity of online shopping has created a goldmine for package delivery scams. But how can you tell if a delivery text is real? And what should you do if you accidentally give your info to a fake delivery scam? Let’s break it down!

What is a Package Delivery Scam?

A package delivery scam is when a fraudster sends you a text or email while impersonating a delivery company (e.g., USPS, FedEx, UPS). The message typically claims you have a missed delivery, unpaid shipping fee, or problem with your package.

Since most of these scams happen through text messages, they fall into a specific fraud category known as “smishing” (SMS phishing). Their goal? To trick you into clicking a fake link that steals your personal information, login credentials, or even bank account details.

Real examples:

Examples of fake delivery texts from U.S. Customs, USPS, and more

How Do I Know if a Delivery Text is Real?

It’s not always easy to spot the difference between real messages and fake ones, but package delivery scams typically have these red flags:

  • Unsolicited Contact: The USPS does NOT send communications unless you have requested the service for a specific tracking number beforehand.
  • Urgent Language: Scammers try to rush you with phrases like “immediate action required.”
  • Request for Personal Information: Authentic delivery services will never ask for your personal or financial information to make a delivery.
  • Poor Grammar or Spelling: Legitimate package services carefully proofread their messages. If you receive a notification that has errors or awkward phrasing, it’s a scam.
  • Messages with Links: Legitimate FedEx and USPS text messages do not include links for tracking or payment updates.

PRO TIP: If you are asking yourself “Is this USPS text a scam?” or “How do I know if this UPS delivery notice is legit?” — trust your gut. It is probably fake.

What Happens if I Click on a Fake Package Delivery Link?

Clicking on a suspicious delivery link can cause serious problems because it impacts your cybersecurity. Here’s what happens specifically:

  • Phishing Websites: The links take you to fake websites that closely mimic the sites of official delivery services.
  • Compromised Personal Info: By interacting with the fake site or providing details, your personal and financial information can be taken and misused for identity theft, fraudulent accounts, and other scams.
  • Malware Downloads: In some cases, clicking on the link can install harmful software to your device and steal sensitive data.
  • Money Loss: If you enter your card or bank account details, scammers use that info to make unauthorized charges and take your money.

What Should I Do If I Gave My Info to a Fake Delivery Scam?

Accidentally clicked the link? Don’t panic but act quickly!

  • Contact Bank: If you give out financial information, reach out to your bank immediately. Let them know what happened so they can monitor your account for fraudulent activity and help protect your money.
  • Change Passwords: Update your passwords ASAP for the affected account. If you use that specific password on other sites or apps, make updates there as well.
  • Monitor Financial Accounts: Keep a close eye on your bank statements, credit card transactions, and credit reports for any unusual activity. Check them regularly over the next few months (not all scammers act immediately).
  • File Reports: To prevent this from happening to other victims in the future, make sure to file a report with the relevant parties, which we will cover next.

Where Do I Report a Package Delivery Scam?

By reporting to multiple agencies, it helps build a case against the scammers. File reports with:

  • Delivery Services: Whether you received a UPS scam text link, a fake USPS delivery notice, or a FedEx scam email, you need to alert that carrier by sending a screenshot. (Contact Info: spam@uspis.gov, fraud@ups.com, abuse@fedex.com, phishing@dhl.com).
  • Credit Bureaus: Contact Equifax, Experian, and TransUnion by placing a fraud alert on your credit file.
  • Internet Crime Complaint Center (IC3): File a complaint at ic3.gov. This is the FBI’s official center for reporting internet fraud. Include details about the scam, any financial losses, and screenshots of suspicious messages.
  • Federal Trade Commission (FTC): The FTC tracks scam patterns and protects consumers. You can report fraud at 1-877-FTC-HELP or reportfraud.ftc.gov.
  • Academy Bank: If you are an Academy Bank client, report fraud by logging into Online Banking and sending us a secure message. You can also call our Client Care line at 877-712-2265 (Monday through Friday, 8:00 AM to 7:00 PM, Central Time) or visit a local banking branch (Find Academy Bank Near Me).

The Bottom Line on Package Delivery Scam Text Messages

Package delivery scams are everywhere, and cybercriminals are clever. But with a careful eye and quick action, you can protect yourself. Just remember:

  • Think before you click.
  • Report suspicious messages.
  • When in doubt, visit the official carrier site directly.
  • Reach out to Academy Bank if you think your financial information is at risk.

Trust your instincts! If something feels off, it probably is!

 

FRAUD PREVENTION: Scams & FraudPreventing ID TheftReporting ID TheftFraud Alerts & FreezesMobile Security TipsVisa Card Security.

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