a woman on her cell phone looking at online banking

Mobile Security Tips

For more information or to speak with a Financial Education Specialist, please contact us at FinancialEducationAB@academybank.com.

Enter your zip code to view local account options.
1. Use common “web” sense.

When you’re logging into your Digital Banking account, follow the same best practices to protect your bank account that you use when browsing the internet or checking email. For example, don’t click on any link sent via email or text from people you don’t know. While the link may appear to be legitimate, it may actually send you to a malicious website. Also be careful about opening files and/or downloading applications from sites you aren’t familiar with.

2. Increase your phone’s security.

  • Review your device’s user manual so you can better understand what security options are available on your phone.
  • Take advantage of third-party authentication functionality within the apps that you use to add another layer of security.
  • Disable your Bluetooth connection when it's not in use to prevent attackers from taking advantage of that connection and downloading malware to your device.
  • Be careful about posting your mobile phone number online. Attackers often use software to browse websites for mobile phone numbers, then target the numbers for attacks and spam. You can limit your risk of becoming a victim by limiting the number of people who have access to your number.

3. Make sure to lock your phone.

Use the phone lock or keypad lock function on your device when you’re not using it. Password-protection on your device makes it much more difficult for someone else to access your sensitive information. Also make sure your device is stored in a secure location.

4. Only keep what you need.

Regularly clear your browser history and delete old text messages and other files you don’t need from your devices. Also, prior to recycling, selling, or giving away your device, make sure to remove all sensitive information from it.

5. Make sure you know how to locate your phone.

Using tracking functionality when available on your phone can keep thieves locked out of your phone when lost or stolen and track down the location as well.

6. Download only from reputable sources.

Avoid downloading files from sites you don’t trust. Many sites offer games and other software you can download onto your smartphone or tablet. You should be wary of downloadable software like this, as it could include malware. If you’re getting files from a supposedly secure site, look for its website certificate first.

We also encourage you to download the most current version of the Academy Bank Digital Banking app, which is supported on Android and iPhone devices.

7. Log off when you’re done.

Rather than just closing the Academy Bank Digital Banking app for online or mobile banking, log off when you finish using it for your security.

8. If your phone gets stolen, alert your service provider right away.

Notify your service provider as soon as possible so they can disable your device and reduce the risk of someone accessing your information. Then, remove your mobile phone number from your Digital Banking profile. Log into Digital Banking and select Update Profile. Or, call or visit your nearest branch.

As always, you'll want to be on the lookout for suspicious activity on your accounts. If you see anything that concerns you, Log into Digital Banking or call or visit your nearest branch.

Quick Links

Related Blogs

Related Products

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google Inc.