All FAQs

Login ID & Password

Go to the log in page in either online banking or mobile banking. Select “Forgot Login ID”. Your information will be sent via text or email using the contact information we have on file.

**Business accounts: call us at (866) 277-4539 or email TreasurySupport@AcademyBank.com

If you forget or want to change your password, you can easily reset it by logging into Digital Banking.

Click on Forgot your password, then enter your Login ID and follow the onscreen instructions.

Log into Digital Banking and follow these steps to update the email address(es) associated with your account.

  • To change the primary email address associated with your account, go to Settings then Security Preference and update the information on Secure Delivery.
  • To change the email address for Security Alerts and other Account Alerts, go to Settings then Alerts to add or update an email address receiving your alerts.