Debit Cards


Your debit card should take 10 to 14 business days through regular mail. It could take 14 to 24 business days if you are overseas.
Here's how you may order your debit card:

To change the PIN on your debit card, log in to Online or Mobile Banking*.

Go to the Menu> Debit Card Controls > My Cards.

Select the card, then Manage > Change Card PIN to create and confirm a new PIN.

If you do not have Digital Banking and need to enroll, click here.

Call 855-426-5166 to change your debit card PIN.
 
 * Mobile carrier fees may apply.

To activate your card, log in to Online or Mobile Banking*.

Go to the Menu> Debit Card Controls > My Cards.

Select the card you want to activate, enter the secure information, then choose Continue to activate it.

If you do not have Digital Banking and need to enroll, click here.

Or

Call 855-426-5166 to activate your card.

* Mobile carrier fees may apply.

To report a lost or stolen card, log in to Online or Mobile Banking*.

Go to the navigation Menu > Debit Card Controls > My Cards.

Select the card and choose Freeze. This will freeze any ability to conduct future transactions on the card except for autopay/recurring payments. If the card has been lost or stolen, this will stop any fraud from using the card that is not in your possession. 

If you do not have Digital Banking and need to enroll, click here.  

Once the freeze is enabled for your card, call us at 800-754-4128 to report a lost or stolen debit card. Submitting your card lost, stolen, or damaged will result in the following:

  • Permanent card deactivation.
  • Change is immediate and not reversible.
  • The replacement card will have a new card number.
  • Contact companies with which you have established automatic payments and provide those companies with your new debit card number to avoid any disruption in those payments.
  • The replacement card will arrive within the next 10-14 business days.

 * Mobile carrier fees may apply.

















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Academy Bank accepts Telecommunications Relay Services calls during regular operating hours, including TTY Relay Service (711 calls) and Video Relay Service. Please find more detail under the related FAQ above.

Bank Routing Number
107001481

Bank by Mail
PO Box 410498
Kansas City, MO 64141