Debit Cards



Your debit card should take 10 to 14 business days through regular mail. It could take 14 to 24 business days if you are overseas.
Here's how you may order your debit card:

Call 855-426-5166 to change your debit card PIN.

To activate your card, log in to Online or Mobile Banking*.

Go to Manage Debit Cards.

Activate New Card: Click on the card and confirm activation.

If you do not have Digital Banking and need to enroll, click here.

Or

Call 855-426-5166 to activate your card.

* Mobile carrier fees may apply.

To report a lost or stolen card, log in to Online or Mobile Banking*.

Go to Manage Debit Cards

Report lost or stolen.

Submitting your card lost, stolen, or damaged will result in the following:

  • Permanent card deactivation.
  • Change is immediate and not reversible.
  • The replacement card will have a new card number.
  • Contact companies with which you have established automatic payments and provide those companies with your new debit card number to avoid any disruption in those payments.
  • The replacement card will arrive within the next 10-14 business days.


If you only wish to turn your card off temporarily, complete the following:

  • Select Cancel button
  • Select Off Card toggle on Manage Cards on the card details page

If you do not have Digital Banking and need to enroll, click here.

Or

Call us at 800-754-4128 to report a lost or stolen debit card.

* Mobile carrier fees may apply.

















Top FAQs


Still Have Questions?
Academy Bank accepts Telecommunications Relay Services calls during regular operating hours, including TTY Relay Service (711 calls) and Video Relay Service. Please find more detail under the related FAQ above.

Bank Routing Number
107001481

Bank by Mail
General Mail PO Box
PO Box 26458
Kansas City, MO 64196

Deposit Only Mailbox
PO Box 26744
Kansas City, MO 64196