Credit File Monitoring and Identity Monitoring

Primary account holders: No, credit file monitoring will be automatically activated for primary account holders. Activation will occur within 5 days of account opening unless the credit bureau does not authenticate the account holder.

  • If the primary account holder fails to authenticate with the bureau, the account holder will receive an email with instructions for activating credit file monitoring.
Joint account holders – Yes. Joint account holders will go to and follow instructions received at the account opening to activate credit file monitoring.
Yes. You must go online to activate this benefit, add a phone number to receive notifications, and view your risk score.

Top FAQs

Still Have Questions?
Academy Bank accepts Telecommunications Relay Services calls during regular operating hours, including TTY Relay Service (711 calls) and Video Relay Service. Please find more detail under the related FAQ above.

Bank Routing Number

Bank by Mail
General Mail PO Box
PO Box 26458
Kansas City, MO 64196

Deposit Only Mailbox
PO Box 26744
Kansas City, MO 64196