All FAQs

General

  • If your phone allows text messaging to and from short codes, you can use Text Banking.
  • If you can browse the Internet on your phone, you can use the mobile browser.
  • If you have an iPhone® or AndroidTM device capable of downloading apps from the app stores, you can use the mobile app.

We don't charge a fee to access the mobile web, download and use the mobile app, or make a mobile check deposit. For Text Banking and account alerts, standard messaging and data rates from your mobile carrier may apply.

Yes, as long as your mobile carrier offers Internet service in the country you are visiting. All additional roaming, access, and text charges from your carrier will apply.