Digital Wallet FAQs

A digital wallet is an app on your smartphone, smartwatch, or tablet that securely stores your debit card information so you can make payments without using your physical card.

Open the digital wallet app (Apple Pay®, Google Pay™, Samsung Wallet®, etc.), select Add a Card, and follow the prompts. You’ll enter your debit card details, and in some cases, you may need to verify the card with a code sent by text, email, or phone.

Yes. Digital wallets use tokenization and encryption to protect your card details. Your actual card number is never shared with the merchant — instead, a unique digital code is used for each transaction.

No. There is no fee to add your debit card or use it through a digital wallet. Standard account and data rates from your mobile carrier may apply.

You can use it anywhere you see the contactless payment symbol or the wallet logo (Apple Pay®, Google Pay™, Samsung Wallet®). Many online and in-app purchases also accept digital wallet payments.

Your card information is not stored directly on your phone. Digital wallets require authentication (like a fingerprint, face scan, or passcode) before use. If your phone is lost, you can lock or erase it remotely to keep your information safe.

Yes, you can add your card to multiple wallets and devices (e.g., phone and smartwatch) for added convenience.

Yes. It’s a good idea to carry your physical card as a backup in case a store doesn’t accept contactless payments or if your device battery is low.

Simply open your wallet app, go to the card settings, and choose Remove Card. This can be done at any time.