1. Use common “web” sense.
Follow the same best practices you do when browsing the Internet or accessing email from your personal computer.
For example, don’t click on links sent via text or email from people you don't know. While the links may appear to be legitimate, they may actually direct you to a malicious website. Also be careful about downloading applications and/or opening files from sites you are not familiar with.
2. Make your phone more secure.
- Review your phone's user manual to gain a better understanding of what security options are available on your device.
- Consider additional security software and antivirus solutions.
- Disabling your Bluetooth connection when it's not in use can prevent attackers from taking advantage of that connection to download malicious code to your device.
- Be careful about posting your cell phone number. Attackers often use software that browses websites for cell phone numbers. These numbers then become targets for attacks and spam. By limiting the number of people who have access to your information, you limit your risk of becoming a victim.
3. Lock your phone.
Use the keypad lock or phone lock function on your mobile device when it is not in use. These functions password-protect your device to make it more difficult for someone else to view your information. Also be sure to store your device in a secure location.
4. Only keep what you need.
Regularly delete old text messages, clear your browser history, and delete files from your phone. Also, make sure you remove all sensitive information prior to recycling, selling, or giving away your device.
5. Make sure you know your phone.
Keep a record of your phone's make, model, and serial number. This information could prove valuable if your device is lost or stolen.
6. Download only from reputable sources.
Be wary of downloadable software. There are many sites that offer games and other software you can download onto your cell phone or tablet. This software could include malicious code. Avoid downloading files from sites that you do not trust. If you are getting the files from a supposedly secure site, look for a website certificate.
We also encourage users to download the most recent versions of our apps and keep them updated. Our apps are supported by Android® and iPhone™ devices.
7. Sign off when you are done.
For your security, sign off when you finish using our Academy Bank mobile app rather than just closing it.
8. If you’re phone is stolen, let your service provider know right away.
Quickly notify your service provider so your device can be disabled, reducing the risk of your information being accessed. Remove your mobile banking number from your Mobile Banking profile within Online Banking or call customer service at (877) 712-2265.
As always, you'll want to monitor your accounts for suspicious activity. If you notice anything that concerns you call us right away at (877) 712-2265.
iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google Inc.