All FAQs

Mobile Banking Security

Yes, mobile check deposit offers the same level of security that you have with Digital Banking. For added protection, the images of your checks are never stored on your mobile phone.

  • Quickly notify your mobile phone provider so your device can be disabled, reducing the risk of your information being accessed.
  • Log into Digital Banking and remove your mobile phone number from your Digital Banking profile. Or call us at (877) 712-2265.
  • As always, you'll want to monitor your accounts for suspicious activity. If you notice anything that concerns you, call us right away at (877) 712-2265.

Learn more about identity theft

Nobody wants their phone lost or stolen. But in the rare case that it is, you should know that your Mobile Banking access is secured. No personal information from your Mobile Banking account is ever stored on the phone, and your password is never stored. Your login session automatically times out after 10 minutes of inactivity.