Careers

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Adds, modifies, and removes user security on a daily basis as instructed by designated bank management through an Employee Security Access form or Terminated Employee Service Request. • Provisions specialty access requests submitted for back office departments and exceptions. This includes acquiring the necessary approvals before provisioning. • Manages and solves complex incidents and service requests via company’s internal Service Management software concerning end-user security. • Leads research efforts for escalated end-user security questions and conditions. • Strongly participates in improving efficiencies for current processes. • Assists Access Management team with end-user security projects including periodic user security reviews, mass changes, and clean-ups, and audit responses. • Primary resource responsible for maintaining updated procedural documentation to ensure provisioning procedures are current and accurate. • Manages and processes Access Management tasks for opening and closing banking center or department transfers. • Route requests handled outside of Access Management team to appropriate business units per documentation. • Assist in enforcing security policies and procedures in the department, Dickinson Financial, and Affiliate Banks. Minimum Qualifications: • Bachelor’s Degree in Information Technology or related field. Actual Technical experience can be substituted for education. • Must have advanced experience with Microsoft Excel. • Basic understanding of automation specific to windows based systems, troubleshooting, testing and data-processing knowledge is very beneficial. • Must be self motivated, confident, and comfortable learning about user security for many applications. • Must have excellent diagnostic and troubleshooting skills. • Must be able to successfully collaborate amongst peers, managers and executives both in written and verbal communication. • Must have experience providing customer service in an Enterprise level technical environment. • Must be able to respect and follow pre-determined procedures and processes. • Prior banking experience will be beneficial.

Qualifications:
  • Analyst is responsible to complete complex end-user security provisioning and de-provisioning requests in multiple software applications using Windows automation tools as well as manual process
  • Analyst also manages and solves complex incoming user security related incidents and service requests and processes access management reports and requests as needed for the maintenance of user security access based on the policies and guidelines of the company

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

Summary: The Assistant Banking Center Manager is responsible for running the branch when the branch manager is out of the office. Responsibilities include, but are not limited to, managing teller staff, managing sales staff, making sure everyone is updated on compliance, maintaining sales tracking and pipeline, scheduling both teller and sales staff, generating new accounts, and growing loan portfolio for the branch. The objective is to maintain customer satisfaction and to increase the profitability of the branch. This position is assigned to an office with < 1000 dda. Principal Accountabilities: • Managing staff during managers absence • Insure operational soundness of the banking • Staff Scheduling • Compliance Training • Fundamental understanding of sales management • Generate new accounts • Customer service / experience

Qualifications:
  • Minimum Qualifications: • Basic typing skills • Basic telephone skills • Experience with ten-key calculator • Basic knowledge of general office equipment, copier, fax, etc
  • • Basic computer proficiency • Ability to organize work with very little direction • Customer Service experience • Sales / Marketing Aptitude • Strong communication and coaching skills • Problems require analysis based on precedent

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Englewood - 601 Englewood Parkway

Inside Walmart
601 Englewood Parkway
Englewood, CO  80110
Full-Time

Grand Junction - 2881 North Ave

2881 North Ave
Grand Junction, CO  81503
Full-Time

Westminster - 7155 Sheridan Blvd.

Inside Walmart
7155 Sheridan Blvd.
Westminster, CO  80003
Full-Time

Blue Springs - 600 NE Coronado Dr

Inside Walmart
600 NE Coronado Dr
Blue Springs, MO  64014
Full-Time

Kirkwood - 1202 S. Kirkwood Rd.

Inside Walmart
1202 S. Kirkwood Rd.
Kirkwood, MO  63122
Full-Time

Summary: The BSA Analyst is responsible for the ongoing review of system-generated transaction monitoring reports and investigating situations involving unusual or suspicious activity of non-complex transactions. This position will also conduct the back-office processing for completion of Currency Transaction Reports (CTRs). Additionally, the BSA Analyst will review, maintain, and update data in other areas of compliance related to the BSA (Bank Secrecy Act) and other AML (anti-money laundering) laws and regulations. Principal Accountabilities: • Monitor daily and monthly reports for suspect transaction activity. • Investigate accounts and make recommendations to either clear or to further investigate. • Contact tellers and branch managers to clarify customer transaction intentions. • Make sound subjective decisions when suspicious activity is detected and document decisions accurately. • Maintain thorough case documentation, including but not limited to, customer statements, due diligence documents, transaction images, etc. • Present written suspicious activity report (SAR) recommendations to BSA Committee on case investigations • Analyze currency transaction data and complete CTRs electronically. • Assist with BSA document and data retention activities. • Attend BSA/AML compliance training sessions to remain up-to-date on industry best practices. • Conduct all duties in compliance with applicable laws, regulations, and Bank policies and procedures. • Maintain current knowledge of laws, regulations, policies and procedures applicable to the job assignment. • Other duties related to BSA compliance as may be assigned. • Regular attendance is required, working at the worksite during regular business hours and/or assigned hours.

Qualifications:
  • Minimum Qualifications: • Focus, attention to detail, problem-solving skills, and a strong attitude in favor of high quality work
  • • Proficient in Microsoft Word and Excel
  • Experience with Microsoft Access
  • • Excellent oral and written communication skills
  • • Strong organizational skills
  • • Ability to handle confidential information in a mature and professional manner
  • • Ability to work with minimal assistance
  • • Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuations
  • • Ability to conduct logical investigations
  • • Excellent time management skills and the ability to work both independently and as a member of a team
  • • Ability to work effectively in a multi-task, high-volume environment
  • • Self-motivated and results-oriented
  • • Good understanding of banking or financial business operations and systems
  • • Ability to establish and maintain effective work relationships both internally and externally
  • Experience • Bachelor’s degree or three to five years of banking experience, with two years in BSA Compliance
  • • BSA certification, preferred Work Environment • Normal office environment with extensive use of computer
  • • Full-time position of at least 37
  • 5 hours per week
  • • Flexible Hours, Monday - Friday

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

Kansas City -


Kansas City, MO  64105
Full-Time

Summary: The BSA Officer reports to the Director of Compliance and is responsible for the oversight and management of the Dickinson Financial Corporation (“DFC”) BSA/AML Program. This is an enterprise-wide program for all DFC banks and is centralized in downtown Kansas City, MO. The BSA Officer is responsible for all aspects of the BSA/AML Program. This position is responsible for ensuring that all related actions are tracked to completion with accurate and timely reporting to the appropriate parties. Principal Accountabilities: • Maintain and manage a strong and effective BSA/AML program. • Work effectively and communicate confidently with OCC examiners and external auditors to deliver clean BSA exams and audits • Manage and assist the BSA team in its efforts of monitoring accounts for suspicious activity • Manage recommendations and filing of Suspicious Activity Reports, including meeting all filing deadlines and maintaining related documentation in accordance with BSA recordkeeping requirements • Manage the quarterly rules-based risk rating reviews in conjunction with the BSA Systems Administrator. • Ensure that strong documentation is maintained for all aspects of the BSA/AML program, including policies, procedures, and administrative material. • Assist in developing/maintaining bank-wide BSA/AML training material. • Assist the BSA team as need in investigation reports of unusual activity. • Manage sanctions screening processes, including OFAC and 314(a) screening. • Manage applicable reporting processes including SAR filings, CTR filings, and sanctions program filings. • Manage the efficient operation of various software programs as they are used in BSA in conjunction with BSA Systems Administrator. • Responsible for developing strategies for using the software applications to effectively detect suspicious activity. This includes working with the BSA Systems Administrator on tuning and optimization of the AML interdiction software. • Maintain current, Board-approved BSA/AML Risk Assessments. • Ensure that all related policies and procedures are clearly written and reflect current practice. • Review subpoenas and other court orders in order to determine if AML investigations should be opened on related accounts • Manage the CTR Exemption process. • Respond to law enforcement requests or supporting documentation for SAR filings. • Oversee testing and assurance of an effective Customer Identification Program (“CIP”). • Manage the customer due diligence process and ensure the operation of an effective customer risk rating process. • Manage and develop enhanced due diligence strategies for high-risk customers. • Coordinate account closure recommendations. • Create monthly reports for the Boards of Directors. • Assist in transaction testing of various types of BSA/AML processes. • Manage BSA document and data retention activities. • Work effectively with external and internal auditors as needed related to BSA audits and model validations. • Work effectively with the OCC in completion of exams in relations to BSA/AML matters. • Conduct all duties in compliance with applicable laws, regulations, and bank policies and procedures. • Maintain current knowledge of laws, regulations, policies and procedures applicable to BSA/AML/CFT. • Ensure that appropriate training is provided to all associate within the BSA/AML unit. • Effectively handle management and administrative duties related to BSA/AML employees, including performance and salary reviews, disciplinary action, and employee recognition. • Responsible for working with BSA associates on career development planning • Chair the BSA SAR Committee. • Work effectively with the Director of Compliance and BSA team to provide a strong BSA/AML program for the banks. • Foster and encourage a strong team environment. • Maintain an effective alliance with the Security/Fraud Investigator. • Other duties as assigned. • Regular attendance is required, working at the worksite during regular business hours and/or assigned hours.

Qualifications:
  • Minimum Qualifications: • Focus, attention to detail, and problem-solving skills are required
  • • A demonstrable history of good management, career development, and coaching skills is required
  • • Ability to delegate appropriately and effectively
  • • Proficient in Microsoft Word and Excel
  • • Experience with BSA/AML interdiction software required
  • BAM and BAM+ software preferred
  • • Excellent interpersonal, oral, and written communication skills
  • • Excellent decision-making ability
  • • Strong organizational skills
  • • Ability to handle confidential information in a professional manner
  • • Ability to work with complex concepts with minimal assistance
  • • Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuations
  • • Ability to manage and conduct logical investigations
  • • Excellent time management skills with the ability to work both independently and as a member of a team
  • • Ability to work effectively in a multi-task, high-volume environment
  • • Self-motivated and results-oriented
  • • Good understanding of banking or financial business operations and systems
  • • Bachelor’s degree or comparable experience with a minimum of 5 years of progressively responsible BSA/AML experience
  • • CAMS certification preferred
  • If not CAMS certified, must be eligible to sit for the exam and obtain certification within one year

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

Summary: Responsible for the overall business operations of assigned banking center and provides periodic management support for other banking centers. Banking Center Manager I is responsible for profitable banking center through sales and promotion of bank products to qualified customers, ethical oversight of bank operations adherence to all procedures to minimize losses to the Company, creation of positive environment that provides superior customer experience and associate engagement, and positive leadership of banking center associates in all aspects of banking center operations. Banking Center Manager I is typically assigned to banking center with portfolio of less than 1999 demand deposit accounts and an average of fewer than 2500 monthly transactions. Principal Accountabilities: • Measures and manages sales based on daily / monthly / quarterly / annual budgeted goals • Markets bank products to target customers inside and outside the banking center by contacting potential customers, businesses, and community and civic organizations to promote goodwill and generate new business; explaining appropriate bank products to target audience; interviewing customers to obtain information and explain available financial services; taking loan applications, quoting rates and closing loans with customers; cross selling new products to current bank customers. • Implements all banking center procedures and delegates same, as necessary, to ensure profitable and secure business, including conducting regular audits of teller drawers and vault, completing daily imaging, reviewing and approving select transactions to limit bank’s risk, ensuring accurate and timely completion of all logs, confirming operation of video cameras, and timely changing of locks and security access to limit unauthorized access to banking center and all computer programs. • Ensures customer experience is “fast, easy, and personal” consistent with Company customer service standards. • Ensures banking center premises constitute a safe work environment that promotes positive bank image, including regular inspection for and remediation of any hazardous conditions; regular maintenance and cleaning of premises; adherence to all posting requirements in jurisdiction, including human resources and compliance postings; and provision of comfortable and appropriate space for associates to conduct banking business. • Ensures confidentiality of customer and employee information by practicing all security processes; training, coaching, and monitoring associates with respect to confidentiality policies; and ensuring that all physical security measures are in place and functioning properly, including locks, video cameras, computer access, and key access. • Responsible for knowing, following, and ensuring all banking center associates’ adherence to all bank policies and procedures and applicable state and federal laws. Promotes ethical environment by modeling integrity and requiring ethical behaviors of all associates. • Supervises banking center staff, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing and delivering performance evaluations, preparing and delivering discipline, and terminating, when appropriate. Will typically supervise a staff of approximately five associates. Conducts regular meetings and provides frequent feedback to associates to develop them and provide a career path for all associates whose performance supports promotion. • Performs banking transactions during busy times and/or when branch is understaffed, including assisting customers with all types of banking transactions and approving/declining transactions when manager-level review is required. • Responsible for satisfactory outcome of audits/reviews by Compliance, Internal Audit, Deposit Operations, and other departments or regulatory bodies. • Understands, embodies, communicates and instills corporate initiatives and vision, including the six pillars of success. • Maintains client information in complete confidence. • Completes other specified duties as assigned.

Qualifications:
  • Minimum Qualifications: • Bachelor’s degree preferred • 2+ years banking center experience; experience with DFC banks is preferred
  • • 1+ years management/supervisory experience • Sales or networking background preferred; sales and marketing aptitude required • Proven track record of business development skills • Strong written and verbal communication skills • Basic math and counting skills • High emotional intelligence with proven ability to motivate and coach others • Must be able to multi-task and be comfortable with on-the-job training • Proficiency with common computer programs (i
  • e
  • Windows, MS Office, email, etc
  • ) • Thorough understanding of retail banking loan and deposit products • Valid drivers’ license in primary state of residence strongly preferred • Ability to be NMLS licensed and registered

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Aurora - 3301 N. Tower Rd.

Inside Walmart
3301 N. Tower Rd.
Aurora, CO  80011
Full-Time

Brighton - 60 W. Bromley Lane

Inside Walmart
60 W. Bromley Lane
Brighton, CO  80601
Full-Time

Greeley - 920 47th Ave.

Inside Walmart
920 47th Ave.
Greeley, CO  80634
Full-Time

Summary: Responsible for the overall business operations of assigned banking center and provides periodic management support for other banking centers. Banking Center Manager II is responsible for profitable banking center through sales and promotion of bank products to qualified customers, ethical oversight of bank operations, adherence to all procedures to minimize losses to the Company, creation of positive environment that provides superior customer experience and associate engagement, and positive leadership of banking center associates in all aspects of banking center operations. Banking Center Manager II is typically assigned to banking center with portfolio of approximately 2000 – 2999 demand deposit accounts and an average of fewer than 5200 monthly transactions and/or has over two years of banking center management experience. Principal Accountabilities: • Measures and manages sales based on daily / monthly / quarterly / annual budgeted goals • Markets bank products to target customers inside and outside the banking center by contacting potential customers, businesses, and community and civic organizations to promote goodwill and generate new business; explaining appropriate bank products to target audience; interviewing customers to obtain information and explain available financial services; taking loan applications, quoting rates and closing loans with customers; cross selling new products to current bank customers. • Implements all banking center procedures and delegates same, as necessary, to ensure profitable and secure business, including conducting regular audits of teller drawers and vault, completing daily imaging, reviewing and approving select transactions to limit bank’s risk, ensuring accurate and timely completion of all logs, confirming operation of video cameras, and timely changing of locks and security access to limit unauthorized access to banking center and all computer programs. • Ensures customer experience is “fast, easy, and personal” consistent with Company customer service standards. • Ensures banking center premises constitute a safe work environment that promotes positive bank image, including regular inspection for and remediation of any hazardous conditions; regular maintenance and cleaning of premises; adherence to all posting requirements in jurisdiction, including human resources and compliance postings; and provision of comfortable and appropriate space for associates to conduct banking business. • Ensures confidentiality of customer and employee information by practicing all security processes; training, coaching, and monitoring associates with respect to confidentiality policies; and ensuring that all physical security measures are in place and functioning properly, including locks, video cameras, computer access, and key access. • Responsible for knowing, following, and ensuring all banking center associates’ adherence to all bank policies and procedures and applicable state and federal laws. Promotes ethical environment by modeling integrity and requiring ethical behaviors of all associates. • Supervises banking center staff, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing and delivering performance evaluations, preparing and delivering discipline, and terminating, when appropriate. Will typically supervise a staff of at least five associates. Conducts regular meetings and provides frequent feedback to associates to develop them and provide a career path for all associates whose performance supports promotion. • Performs banking transactions during busy times and/or when branch is understaffed, including assisting customers with all types of banking transactions and approving/declining transactions when manager-level review is required. • Responsible for satisfactory outcome of audits/reviews by Compliance, Internal Audit, Deposit Operations, and other departments or regulatory bodies. • Understands, embodies, communicates and instills corporate initiatives and vision, including the six pillars of success. • Maintains client information in complete confidence. • Completes other specified duties as assigned.

Qualifications:
  • Minimum Qualifications: • Bachelor’s degree preferred • 2+ years banking center experience; experience with DFC banks is preferred
  • • 1+ years management/supervisory experience • Sales or networking background preferred; sales and marketing aptitude required • Proven track record of business development skills • Strong written and verbal communication skills • Basic math and counting skills • High emotional intelligence with proven ability to motivate and coach others • Must be able to multi-task and be comfortable with on-the-job training • Proficiency with common computer programs (i
  • e
  • Windows, MS Office, email, etc
  • ) • Thorough understanding of retail banking loan and deposit products • Valid drivers’ license in primary state of residence strongly preferred • Ability to be NMLS licensed and registered

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Denver - 9400 E. Hampden Ave.

Inside Walmart
9400 E. Hampden Ave.
Denver, CO  80231
Full-Time

Denver - 7800 East Smith Rd.

Inside Walmart
7800 East Smith Rd.
Denver, CO  80207
Full-Time

Summary: Responsible for the overall business operations of assigned banking center and provides periodic management support for other banking centers. Banking Center Manager III is responsible for profitable banking center through sales and promotion of bank products to qualified customers, ethical oversight of bank operations, adherence to all procedures to minimize losses to the Company, creation of positive environment that provides superior customer experience and associate engagement, and positive leadership of banking center associates in all aspects of banking center operations. Banking Center Manager III is typically assigned to banking center with portfolio of more than 3000 demand deposit accounts and an average of more than 5200 monthly transactions and/or has over four years of banking center management experience. Principal Accountabilities: • Measures and manages sales based on daily / monthly / quarterly / annual budgeted goals • Markets bank products to target customers inside and outside the banking center by contacting potential customers, businesses, and community and civic organizations to promote goodwill and generate new business; explaining appropriate bank products to target audience; interviewing customers to obtain information and explain available financial services; taking loan applications, quoting rates and closing loans with customers; cross selling new products to current bank customers. • Implements all banking center procedures and delegates same, as necessary, to ensure profitable and secure business, including conducting regular audits of teller drawers and vault, completing daily imaging, reviewing and approving select transactions to limit bank’s risk, ensuring accurate and timely completion of all logs, confirming operation of video cameras, and timely changing of locks and security access to limit unauthorized access to banking center and all computer programs. • Ensures customer experience is “fast, easy, and personal” consistent with Company customer service standards. • Ensures banking center premises constitute a safe work environment that promotes positive bank image, including regular inspection for and remediation of any hazardous conditions; regular maintenance and cleaning of premises; adherence to all posting requirements in jurisdiction, including human resources and compliance postings; and provision of comfortable and appropriate space for associates to conduct banking business. • Ensures confidentiality of customer and employee information by practicing all security processes; training, coaching, and monitoring associates with respect to confidentiality policies; and ensuring that all physical security measures are in place and functioning properly, including locks, video cameras, computer access, and key access. • Responsible for knowing, following, and ensuring all banking center associates’ adherence to all bank policies and procedures and applicable state and federal laws. Promotes ethical environment by modeling integrity and requiring ethical behaviors of all associates. • Supervises banking center staff, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing and delivering performance evaluations, preparing and delivering discipline, and terminating, when appropriate. Will typically supervise a staff of at least five associates. Conducts regular meetings and provides frequent feedback to associates to develop them and provide a career path for all associates whose performance supports promotion. • Performs banking transactions during busy times and/or when branch is understaffed, including assisting customers with all types of banking transactions and approving/declining transactions when manager-level review is required. • Responsible for satisfactory outcome of audits/reviews by Compliance, Internal Audit, Deposit Operations, and other departments or regulatory bodies. • Understands, embodies, communicates and instills corporate initiatives and vision, including the six pillars of success. • Maintains client information in complete confidence. • Completes other specified duties as assigned. • Regular attendance required, working at the work site during regular business hours and/or assigned hours

Qualifications:
  • Minimum Qualifications: • Bachelor’s degree preferred • 2+ years banking center experience; experience with DFC banks is preferred
  • • 2+ years management/supervisory experience • Sales or networking background preferred; sales and marketing aptitude required • Proven track record of business development skills • Strong written and verbal communication skills • Basic math and counting skills • High emotional intelligence with proven ability to motivate and coach others • Must be able to multi-task and be comfortable with on-the-job training • Proficiency with common computer programs (i
  • e
  • Windows, MS Office, email, etc
  • ) • Thorough understanding of retail banking loan and deposit products • Valid drivers’ license in primary state of residence strongly preferred • Ability to be NMLS licensed and registered

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Springfield - 1923 E. Kearney

Inside Walmart
1923 E. Kearney
Springfield, MO  65803
Full-Time

Summary: The Chief People Officer (CPO) will play an integral role in transforming how the Company thinks about people and culture while facilitating an environment that strikes the right balance between stewardship, service and financial results. Reporting to the CEO, the CPO serves as a key member of the executive team and will facilitate organizational change aligned with the strategic vision and objectives of the Company. Additionally, the CPO will lead and oversee the full range of Human Resource (HR) functions including talent acquisition, training and development, associate engagement and retention, leadership development, organizational design and effectiveness, performance management, associate relations, compensation and benefits. The CPO owns the Company’s first Pillar of Success — People and Culture — and will work with the CEO to engage associate’s heads and hearts, not just their hands, to create a strong and stable environment to support Company growth. Principal Accountabilities: HR Leadership • Participates in the development of strategic plans and programs as a partner with Business Units, but particularly from the perspective of the impact on our people. • Translates the strategic and tactical business plans into HR strategic and operational plans. • Evaluates and advises on the impact of long range planning of new programs / strategies and regulatory action as those items impact the attraction, motivation, change management, development and retention of the people resources of the Company. • Oversight for reporting and compliance of HR functions, lead the implementation of a new HCM System, and oversee the use of HR technologies to optimize human resource management. • Works with Business Units, develops proactive compensation and benefits programs to provide motivation, incentives and rewards for effective job performance. Monitors effective health and welfare protection for associates and look to add new benefits that will help make the Company more competitive for talent. • Continually assesses the competitiveness of all programs and practices against the relevant companies, industries and markets. • Leads HR due diligence for acquisitions. Able to analyze HR functions, policies, benefits and predict issues to be proactively addressed as part of any acquisition. • Develops and leads a strong human resources team that is a true partner in driving the business forward. Works with Business Unit Leaders to help achieve their goals through talent management and development. Talent Training and Development • Leads the development of strategies, implementation plans and programs to identify top talent within and outside the Company. • Develops programs to allow the Company to embrace applicants and associates of all backgrounds and to permit the full development and performance of all associates. • Implements skills tests and/or personality profiles to enhance the hiring or development process and identify competency, knowledge and skills related to Bank job functions. • Develops and implements as the owner or Business Partner competency-based training (teller, personal banker, OTJ, management, etc.). • Formalizes leadership development programs (internal and external) for associates identified as rising stars. • Builds the capacity of leaders across the organization by ensuring that managers are invested in talent development and equipped with the resources, skills and mindsets to effectively manage and develop their teams. • Implements strong talent planning and development activities to ensure ongoing individual development at all levels and strong succession plans for key roles. Associate Engagement / Retention • Assists with the development of a Rewards and Recognition Program. • Implements strategies to ensure associate engagement in the Company and our communities (coordinated efforts around community service opportunities, matching service hours, etc.) • Leads associate engagement surveys and develops related action plans. • Develops a communication strategy that focuses on associate opportunities and activities to reinforce Company culture of engagement. • Partners with marketing on associate events and functions to promote engagement and purpose. Communication and Change Management • Assist with development of communication plan to promote transparency and to include recognition and integration. • Lead team of change champions to promote and foster acceptance and buy-in of strategic objectives and initiatives. Culture • Works with CEO to develop a culture implementation and communication strategy to all associates across the Company to help increase associate satisfaction and output. • Helps build Company culture – facilitating an environment where associates live Company values. • Ensures that the Company’s evolving strategies, enterprise priorities, business initiatives and goals are aligned with its mission and core values. • Serves as a Champion for Company culture and core values to promote business excellence and ensure recognition as a top place to work. • Responsible for building a strong employment brand, messaging Company culture and values to associates and prospective associates, as well as monitoring and protecting employment brand in forums and online communities or engagement platforms.

Qualifications:
  • Minimum Qualifications: • Bachelor’s degree required with experience in human resource management or related field
  • • Master’s degree, as well as SPHR or like certifications preferred
  • • 5+ years of proven results leading high performing Human Resource functions
  • • Excellent vision, creativity, and strategic thinking skills
  • • Excellent project management and problem solving skills
  • • Experience with multi-state employers required
  • • Successful leadership of large scale transformations including cultural evolution
  • • Strong written and verbal communication, and presentation skills

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

Summary: The Senior Commercial Banking Officer’s primary roll will be to grow and retain profitable relationships within the bank’s commercial real estate lending segment. The candidate for this position must have the ability to critically review, analyze, structure, risk rate, and document commercial loans; cross sell other bank products; and attract new business to the bank. Strong credit analysis skills are required. This position involves both the comprehensive management of existing customer relationships, as well as the soliciting of new business opportunities through targeted prospects. Principal Responsibilities: • Solicit, analyze, structure, risk rate, present for approval, and coordinate the documentation of commercial loan requests. • Develop an understanding of the Bank’s Loan Policies and Guidelines for extension of credit and services to customers and prospects. • Identify opportunities for referral or other cross sell products and services including Consumer, Residential Mortgage, Treasury Management and Merchant Services. • Manage pipeline reporting and activities on his or her portfolio opportunities through the Bank’s CRM and workflow software systems (currently Salesforce and nCino). • Will typically build and/or oversee a portfolio of commercial loans of up to $50MM and serve as the primary relationship manager for customers within that portfolio with the goal to (a) identify and address the needs of those customers and (b) meet the objectives of the bank with respect to the portfolio managed. • May mentor and/or manage less experienced loan administrators, commercial lenders, and/or relationship managers. • Other miscellaneous duties as assigned by the Director of Commercial Lending; Chief Lending Officer; or Chief Credit Officer or their assigns.

Qualifications:
  • Minimum Qualifications: • Bachelors Degree Finance, Accounting, or Business Administration
  • • Eight or more years of related commercial lending or portfolio management experience
  • • Strong knowledge base of Kansas City and surrounding sub-markets
  • • Prior history of working through a CRM tools to manage prospects and customers
  • • Demonstration of successfully developing new business relationships within the Kansas City Region
  • • Knowledge and ability to cross sell other Bank Treasury Management products and services, where feasible
  • • Experience in the various types of lending such as, working capital lines of credit, equipment financing and term loans
  • The candidate should be goal-oriented
  • Strong leadership, planning, negotiating, and organizational skills are required
  • Excellent interpersonal, verbal, and written communication skills, including a demonstrated ability to communicate complex data and structural components to a variety of people, are also required
  • Strong internal and external customer service skills, including the ability to timely identify and address issues, are expected
  • The candidate needs to be a self-disciplined, self-motivated individual possessing a team mentality

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

Summary: The Construction Coordinator assists in the processing, closing, servicing, organization, and administration of highly complex commercial real estate and construction loans based on established regulations and procedures. The position is responsible for overall organization of loan files and records and, with training and oversight, provides ongoing portfolio monitoring within the commercial real estate and construction loan sections. Assist with certain lending activities, such as, routing loan submittals for presentation to Loan Committee, processing loan documentation, tickler files, exception(s) clearing, and other functions as needed. Depending upon the department to which assigned, s/he may be responsible for other lending activities such as SBA lending, 1-4 family construction loan monitoring, or assisting the Valuation Services Management Department with its ordering and reviewing of commercial real estate appraisals and internal/external evaluations. Principal Accountabilities: • Gathers and conducts preliminary review of all third party loan documents, including environmental reports, appraisal reports, and property condition reports, leases, insurance certificates, title work, flood certificates, purchase agreements, surveys, verification of paid property taxes, and legal documentation related to construction items • Ensures SO review and acknowledgement of all third party items • Initiates up-front plan and cost reviews, including initial discussions with SO, official order p&c, maintaining vendor management items and routing for appropriate approvals, acting as primary contact for appraisal firms • Conducts monthly draw reviews, including reviewing initial packets, verifying sworn statements, verifying certification, reviewing inspection reports, completing worksheet recommendations, requiring SO and management approval, and assessing communication requirements • Responsible for draw worksheet reviews, including balancing to owners statement and bank balance, reviewing G702 and G703 compliance and balance, reviewing architect and GC sworn statements • Provides CART recommendation, including ensuring completeness of rationale section, budget overview, budget review, construction update inspection, title overview, interest reserve calculation, contingency calculation, and other miscellaneous items; routes for appropriate signatures • Regular attendance is required, working at the work site during regular business hours and/or assigned hours. • Assists with loan administration in area assigned, such as SBA loans, 1-4 family residential loans. • May assist with appraisal review, including gathering property specific documents such as operating statements, rent roll, survey, leases, and title commitment; entering new appraisal-related orders and uploading documents into the company management information system (RIMS); tracking invoice payments; ordering residential appraisals from the company’s approved appraisal management company (this is not in connection with single family lending which has its own appraisal ordering process). • Requests exception items from borrowers. • Routes documentation to appropriate mailboxes for imaging and to clear exception items. • Assists with loan covenant tracking. • Maintains electronic files. • Contacts insurance companies for evidence of current insurance and routes to file. • Verifies paid property taxes on-line and routes to file. • Obtains COGS on-line from Secretary of State as needed. • Orders credit bureau reports. • Distributes electronic and original CAS with attachments per procedures. • Reviews post closing document reviews for accuracy and clears outstanding items. • Verifies loan file is properly documented in Director and y: drive documents are imaged. • Orders payoff letters from Loan Accounting. • Submits invoices for payment to the invoice expense payment mailbox. • Assists with clearing outstanding receivable items. • Oversees ongoing administration of the loan portfolio, to include past dues and monitoring requirements. • Maintains customer confidentiality. • Stays knowledgeable about applicable company policies and regulations. • Timely completes company-provided training. • Other ad hoc duties as assigned.

Qualifications:
  • Minimum Qualifications: • 2+ years supporting commercial loan department preferred • 2-5 years of experience as administrative or executive assistant or similar experience • General real estate knowledge in an administrative support or similar role
  • • Prior experience utilizing real estate management information tracking software preferred
  • • Strong working knowledge of commercial real estate and construction loan transactions, including at least a basic understanding of surveys, title work, inspection reports, balance sheets, and commercial mortgage loan documents • Proficient in Microsoft Office Suite products, including Word, Excel, and PowerPoint
  • • Proficent in other standard business applications, such as email system and Intranet applications
  • • Highly skilled in use of standard office equipment, including computers, networked phones, copiers, scanners, facsimile machines and the like • Goal-oriented, with strong decision making, time management, and organizational skills • Must be a self-disciplined, self-motivated, and possess a team spirit • Ability to anticipate needs without specific direction and problem solve to achieve end result in timely and ethical manner • Excellent interpersonal, verbal, and written communication skills, including a demonstrated ability to communicate effectively and professionally
  • • Must have experience in assisting Loan Officers and other critical areas of a bank to successfully close and monitor commercial loans

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Overland Park - 10000 College Blvd

10000 College Blvd
Overland Park, KS  66210
Full-Time

Summary: The Director of Mortgage is the top executive over the Mortgage Lending department for all Dickinson Financial Corporation owned banks. The Director is responsible for the day-to-day operations of the mortgage lending department that has offices in Arizona, Colorado, Kansas, and Missouri and originators working remotely outside those locations. In addition, the Director is responsible for developing and accomplishing annual strategic initiatives directed at achieving the Company’s overall strategic objectives. Principal Accountabilities: • Manages day-to-day functions of the mortgage lending department, including origination and operations functions, with the assistance of management-level direct reports. • Develops and implements best practices for the operations team including with respect to processing, underwriting, closing, and secondary market tasks to ensure efficient, highly effective mortgage banking operations. • Ensures achievement of production goals and growth of the mortgage portfolio through recruitment of successful mortgage originators and by attracting appropriate mortgage customers. • Develops and executes strategy for appropriate mix of portfolio and secondary market loans. • Proactively manages production, including leading regular sales meetings, continually monitoring pipeline and team’s daily sales activities, encouraging excellent performance, and sharing best sales practices. • Regularly reviews and responds to customer satisfaction survey data, including resolving any issues that could negatively impact Net Promoter Scores. Proactively implements changes to enhance mortgage banking customers’ experience. • Periodically attends closings to ensure optimum customer experience. • Maintains the Bank’s mortgage software systems, including responsibility for vendor relationships. • Ensures training and guidance to mortgage banking associates on all policy, procedures, and product compliance changes. • Implements mortgage banking product changes. • Prepares monthly loan production reports and regularly calculates commissions, incentives, and bonuses provided to associates under the Bank’s incentive compensation plans and other compensation agreements and policies. • Works closely with other departments concerning joint product and marketing efforts. • Remains knowledgeable about and ensures compliance with applicable regulations and laws, including CRA, HMDA, Bank Secrecy Act, the Patriot Act, and TRID. • Directly supervises other associates, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing and delivering performance evaluations, preparing and delivering discipline, and terminating, when appropriate. Conducts regular meetings and provides frequent feedback to Associates to develop them. • Ensures confidentiality of customer and employee information by practicing all security processes; training, coaching, and monitoring associates with respect to confidentiality policies; and ensuring that all physical security measures are in place to and functioning properly, including desk locks, computer access and key access. • Other duties as assigned.

Qualifications:
  • Minimum Qualifications: • A Bachelor’s degree in Business Administration or related field
  • • Eight+ years’ experience in mortgage lending industry, preference given to experience at a banking institution and experience in Kansas City, Denver, Colorado Springs, and/or Phoenix markets
  • • Five+ years’ experience with regulatory exams related to mortgage banking
  • • Five+ years’ supervisory experience, managing a mortgage origination team
  • • Expert level knowledge of mortgage lending, including sales management, operations, and secondary market sales
  • • Expert knowledge in TRID regulations
  • • Proven ability to significantly increase a mortgage portfolio through personnel recruitment and by attracting quality mortgage customers
  • • Focus, attention to detail, problem-solving skills, and a strong attitude in favor of high quality work are required
  • • Ability to manage professional level employees
  • • Proficient in Microsoft Word and Excel
  • • Excellent interpersonal and oral and written communication skills
  • • Experience making quick, high quality decisions on complex issues
  • • Strong organizational skills
  • • Ability to handle confidential information in a mature and professional manner
  • • Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuations
  • • Excellent time management skills and the ability to work both independently and as a member of a team
  • • Ability to work effectively in a multi-task, high-volume environment
  • • Self-motivated and results-oriented
  • • Good understanding of banking or financial business operations and systems
  • • Ability to be Safe Act licensed and registered
  • • Local travel approximate 25%; air travel approximately 25%

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

Summary Perform post closing reviews of complex commercial loan transactions. Review and inventory documentation, and establish tickler set-up and monitoring. Principal Accountabilities • Inventory commercial loan files and verify required documents have been executed and received as per approved CAS • Set-up, monitor and clear all loan required ticklers items • Receive and inventory original loan documents • Research tickler questions and issues • Identify systemic loan document errors, or other issues, and report them to management in a timely manner. Assist in resolving identified issues. • Maintain a thorough working knowledge of the bank’s Loan Policy and Documentation Guidelines. • Responsible for training new additions to staff • Special Projects as Assigned • Regular attendance required, working at the work site during regular business hours and/or assigned hours

Qualifications:
  • Minimum Qualifications College degree or 3-5 years banking experience
  • Must have loan background, and familiarity with commercial loan and real estate documentation
  • Must possess strong PC skills, be detail oriented & have strong verbal and written communication skills

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Scottsdale - 7150 Camelback Road

7150 Camelback Road
Scottsdale, AZ  85251
Full-Time

Summary: Responsibilities include building financial models to analyze the performance of company initiatives, banking products and lines of business and prepare the associated reports to effectively communicate results. Functions will include evaluating new banking products, profitability analysis, potential acquisitions and special projects for executive management. Principal Accountabilities: The Financial Analyst will be able to perform the following tasks: • Create financial models to evaluate current initiatives throughout the company and provide decision support for business unit leaders. • Perform analysis of existing lines of business, including comparisons to industry benchmarks. • In conjunction with department management, analyze past results, identify trends and recommend improvements based on relevant metrics. • Prepare well-written financial analysis for presentation to executive management committee. • Assist with due diligence projects for acquisition candidates. • Other special projects or other tasks as required by supervisor. • Regular attendance is required, working at the worksite during regular business hours and/or assigned hours.

Qualifications:
  • Minimum Qualifications: The Financial Analyst will generally have 1 to 3 years of experience with a financial institution, or similar work environment
  • The Financial Analyst should possess an undergraduate degree in accounting, finance, business administration, or a related field
  • The Financial Analyst will have high-level financial modeling abilities, the capacity to multi-task and have excellent time management and organizational skills
  • • Strong analytical, research and modeling skills with advanced knowledge of Microsoft Office software
  • • Self-starter with the ability to identify significant business issues while maintaining focus on details, clarity and accuracy
  • • Able to set priorities and manage multiple projects simultaneously
  • • Strong presentation, reporting and communication skills

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

This management position oversees a centralized balancing/proof function for multiple Fls and over 100 banking centers. In addition, the team reporting to this position reviews and releases mobile and ATM deposits and is responsibility for releasing posting files and sending outbound cash letters. The department is staffed from 6 a.m.to approximately 8 p.m. Monday through Friday and Saturday from 7 a.m. to 7 p.m.

Qualifications:
  • Requires strong supervisory experience managing a multi-function production department with hourly and daily production SLAs
  • Strong organizational and communication skills are vital
  • Must be flexible, able to multi-task, requires strong problem solving skills and the ability to work under deadlines while maintaining a positive approach
  • Experience in proof or in a teller supervisor role is required

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

Summary: Loan Operations based position primarily responsible for creating loan documents for commercial loans not documented by in-house legal or outside counsel Principal Accountabilities: • Create loan documents on LaserPro software system. These documents will include: promissory notes, security agreements, UCC’s, mortgage/deeds of trust, guaranty agreements, and any other supporting documents • Update loan rates on the mainframe • Prepare internal participation certificates • Resourceful as it pertains to internal policy and regulatory requirements • Other special projects as assigned

Qualifications:
  • Minimum Qualifications: 5 years previous related experience

EOE Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

Summary: The position requires a basic knowledge of deposit functions. The primary responsibility of this position is daily monitoring of transit checks deposited as part of the daily large item review. These individuals will also monitor our bill payment program utilizing specific methodologies developed in response to actual fraud events. These employees will be cross training on all functions of the department. Principal Accountabilities: • Review transit check deposits on a daily basis, checking for endorsements, approvals and verifying funds as needed. • Review reports through the banks bill payment program being alert to previously established patterns of fraudulent activity as well as new types of unusual or suspicious activity. • Assist branch employees in verifying checks they are presented by our customers for deposit. • Learn all functions in the department in order to assist where needed. • Respond to calls from law enforcement and other banks as necessary. • Regular attendance is required, working at the worksite during regular business hours and/or assigned hours.

Qualifications:
  • Minimum Qualifications: • Prior banking experience is required, preferably in the retail banking or deposit operations area
  • Teller experience is very helpful
  • • Experience with Excel spreadsheets is required
  • • Ability to work with a computer proficiently
  • • Ability to communicate verbally and in written form effectively

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

Summary: The Management Trainee program is designed to give hands on training involving the operations, policies, and procedures of a banking center. This is done to give the trainee enough training and confidence to become banking center manager while knowing whom to contact to solve problems that are unfamiliar. The overall objective of the program is to produce highly trained individuals to effectively run a banking center. Principal Accountabilities: • Utilize various computer programs to efficiently operate a banking center. • Assist sales associates with questions regarding branch operations, client relations, policies and procedures • Generate sales in multiple areas including mortgages, lines of credit, certificates of deposit, checking accounts, savings accounts, and business banking needs. • Assist clients of possible financial products that fit their banking needs. • Communicate with personnel about customer situations and other issues. • Discuss unfamiliar situations with personnel outside the banking center to efficiently solve problems. • Develop signs and public announcements to better market our products and services.

Qualifications:
  • Minimum Qualifications: • Typing skills – 35 WPM • Experience with Ten-key calculator • General knowledge of basic office equipment, copier, fax, etc
  • • Basic computer proficiency • Experience with Microsoft Word, Excel, Internet, Novell, various banking programs • Will assign/review work daily • Will instruct/train new employees daily • Will lead projects daily • Will lead work group daily • Will supervise exempt and non exempt employees • Sales and marketing aptitude • Will receive light direction (requires only general instructions to begin assigned duties and work is reviewed after completion) • Will have access to confidential employee and customer accounts • Duties are of a complex nature, requiring judgment, for which there are no precedents • Good decision making skills • Sound professional judgment • Good supervisory / coaching skills • Procedures are established, but conditions change; initiative must be exercised to overcome minor obstacles

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Olathe - 13600 S. Alden

Inside Walmart
13600 S. Alden
Olathe, KS  66062
Full-Time

Summary: Personal Bankers are front-line associates who deliver solutions that help our customers achieve financial freedom and peace of mind. Personal Bankers achieve this vision by building professional relationships with customers and potential customers to understand their financial needs and to deliver valuable products and services to meet those needs. Successful Personal Bankers are enthusiastic about delivering excellent customer service, understanding and promoting bank products to individuals and companies, conducting accurate banking transactions in a fast-paced environment, and working with a team to achieve individual and group goals. Many of our company leaders started out as Personal Bankers, and we continue to provide excellent opportunities to those interested in a career in banking. Principal Accountabilities: •Delivers Fast, Easy, and Personal customer service consistent with company’s standards with each customer and associate interaction. •Sells consumer/small business banking products and services to clients and prospects using direct sales techniques in and around the assigned banking center, that include handing out product brochures, engaging potential customers in conversations about banking needs, and speaking with knowledge and positivity about the bank’s products. •Achieves specific sales goals on a daily, monthly, quarterly and annual basis. •Develops and maintains relationships with business partners to maximize sales opportunities and achieve sales standards. Provides a broad base of financial services with the goal of earning 100% of the client’s business. •Performs banking transactions for customers, including cash transactions, cashing checks, assisting with deposits and withdrawals, issuing cashier’s checks and money orders, assisting with wire transfers, opening checking and savings accounts, and assisting customers with obtaining other bank products, including credit cards and loans. •Assists customers with other banking services, including giving balances, answering questions about accounts, taking and resolving complaints, and assisting with on-line banking transactions and questions and assists customers in taking advantage of self-service options for these services. •Ethically conducts operational tasks related to protecting customer and bank assets and related to regulatory compliance, including properly documenting account opening, accounting for cash and negotiable instruments under dual control, completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation. •Protects all customer information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors and associates. •Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training. •Ad hoc duties as assigned

Qualifications:
  • Educational Knowledge and/or Professional Experience: Required: This position requires the following educational and/or job experience: High school diploma or equivalent; Associate’s degree or higher preferred
  • Personal Banker experience preferred
  • Two to three years of other job experience; minimum of 1 year of sales experience preferred; minimum 1 year of cash handling experience preferred Strong sales skills
  • Strong customer service skills; responsive to customer issues and concerns and able to resolve customer problems effectively
  • Strong attention to detail and ability to complete work accurately
  • Lead by example in all areas including sales, referrals, customer experience, and daily banking center operations
  • Above average ability to think logically in order to analyze situations, resolve problems, and make sound decisions
  • Ability to handle multiple tasks simultaneously
  • Proficient at working with multiple computer and software systems
  • Ability to calculate figures and amounts such as cash back and percentages
  • Work Environment: The following is intended to give an overview of the work environment of the position, but is not an exhaustive list
  • • Work hours may vary based on the Banking Center hours of operation
  • • Must be able to work at a rapid pace for long periods of time • Must be able to work overtime to the extent necessary and only after approval Physical Requirements: The work environment is typical of standard office and retail banking settings
  • The position is medium work, exerting up to 35 pounds of force occasionally, and worker stands most of the time, including for processing customer transactions and direct marketing activities, but position requires some sitting, including for meetings and computer work
  • Associate will frequently stand or walk throughout different areas of banking center and when conducting outside sales act ivies
  • Standing and walking may be required for sustained periods of time for moving from one work site to another both inside and outside the banking center and for conducting banking transactions
  • Periodic driving for outside sales activities and training
  • Reaching may be required involving extending arms in any direction
  • Office equipment, such as a computer and telephone will be used, requiring the use of hands and fingers to manipulate a keyboard or keypad
  • Visual ability to read a computer screen or written documents is necessary
  • Speaking ability to express or exchange ideas; impart oral information to customers, coworkers, or to the public; or convey detailed or important spoken instructions by means of the spoken word is required
  • Hearing is necessary to receive detailed information through oral communication

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Glendale - 5605 W. Northern

Inside Walmart
5605 W. Northern
Glendale, AZ  85301
Part-Time

Phoenix - 1607 W. Bethany Home Rd.

Inside Walmart
1607 W. Bethany Home Rd.
Phoenix, AZ  85015
Full-Time

Phoenix - 1607 W. Bethany Home Rd.

Inside Walmart
1607 W. Bethany Home Rd.
Phoenix, AZ  85015
Part-Time

Yuma - 2501 South B Ave.

Inside Walmart
2501 South B Ave.
Yuma, AZ  85364
Part-Time

Yuma - 2900 S. Pacific Ave.

Inside Walmart
2900 S. Pacific Ave.
Yuma, AZ  85364
Part-Time

Yuma - 8151 E. 32nd St.

Inside Walmart
8151 E. 32nd St.
Yuma, AZ  85365
Part-Time

Centennial - 10900 E. Briarwood Ave.

Inside Walmart
10900 E. Briarwood Ave.
Centennial, CO  80111
Part-Time

Commerce City - 5990 Dahlia St.

Inside Walmart
5990 Dahlia St.
Commerce City, CO  80022
Full-Time

Commerce City - 5990 Dahlia St.

Inside Walmart
5990 Dahlia St.
Commerce City, CO  80022
Part-Time

Denver - 9400 E. Hampden Ave.

Inside Walmart
9400 E. Hampden Ave.
Denver, CO  80231
Part-Time

Greeley - 3103 23rd Ave.

Inside Walmart
3103 23rd Ave.
Greeley, CO  80631
Part-Time

Highlands Ranch - 6675 Business Center Dr.

Inside Walmart
6675 Business Center Dr.
Highlands Ranch, CO  80130
Full-Time

Lakewood - 7455 Colfax Ave.

Inside Walmart
7455 Colfax Ave.
Lakewood, CO  80226
Full-Time

Pueblo - 4080 W. Northern Ave.

Inside Walmart
4080 W. Northern Ave.
Pueblo, CO  81005
Part-Time

Pueblo - 78 N. McCulloch Blvd.

78 N. McCulloch Blvd.
Pueblo, CO  81007
Full-Time

Westminster - 9499 Sheridan Blvd.

Inside Walmart
9499 Sheridan Blvd.
Westminster, CO  80030
Part-Time

Westminster - 7155 Sheridan Blvd.

Inside Walmart
7155 Sheridan Blvd.
Westminster, CO  80003
Full-Time

Westminster - 7155 Sheridan Blvd.

Inside Walmart
7155 Sheridan Blvd.
Westminster, CO  80003
Full-Time

Daytona Beach - 1101 Beville Road

Inside Walmart
1101 Beville Road
Daytona Beach, FL  32119
Part-Time

Daytona Beach - 1101 Beville Road

Inside Walmart
1101 Beville Road
Daytona Beach, FL  32119
Part-Time

Gainesville - 1800 NE 12th Avenue

Inside Walmart
1800 NE 12th Avenue
Gainesville, FL  32641
Full-Time

Olathe - 13600 S. Alden

Inside Walmart
13600 S. Alden
Olathe, KS  66062
Part-Time

Olathe - 13600 S. Alden

Inside Walmart
13600 S. Alden
Olathe, KS  66062
Full-Time

Shawnee - 16100 W. 65th St.

Inside Walmart
16100 W. 65th St.
Shawnee, KS  66217
Part-Time

Blue Springs - 600 NE Coronado Dr

Inside Walmart
600 NE Coronado Dr
Blue Springs, MO  64014
Part-Time

Blue Springs - 600 NE Coronado Dr

Inside Walmart
600 NE Coronado Dr
Blue Springs, MO  64014
Part-Time

Branson - 1101 Branson Hills Pkwy

Inside Walmart
1101 Branson Hills Pkwy
Branson, MO  65616
Part-Time

Harrisonville - 1700 N. 291 Highway

Inside Walmart
1700 N. 291 Highway
Harrisonville, MO  64701
Full-Time

Kansas City - 8551 N. Boardwalk Ave.

Inside Walmart
8551 N. Boardwalk Ave.
Kansas City, MO  64154
Full-Time

Lees Summit - 1000 NE Sam Walton Lane

Inside Walmart
1000 NE Sam Walton Lane
Lees Summit, MO  64063
Full-Time

Ozark - 2004 West Marler Lane

Inside Walmart
2004 West Marler Lane
Ozark, MO  65721
Part-Time

Richmond - 908 Walton Way

Inside Walmart
908 Walton Way
Richmond, MO  64085
Part-Time

Springfield - 3315 S. Campbell Ave

Inside Walmart
3315 S. Campbell Ave
Springfield, MO  65807
Full-Time

Springfield - 3315 S. Campbell Ave

Inside Walmart
3315 S. Campbell Ave
Springfield, MO  65807
Full-Time

St. Joseph - 4201 N. Belt Highway

Inside Walmart
4201 N. Belt Highway
St. Joseph, MO  64506
Part-Time

St. Joseph - 3022 S. Belt Highway

Inside Walmart
3022 S. Belt Highway
St. Joseph, MO  64503
Full-Time

Responsible for ongoing monitoring and maintenance of a portfolio of loans within the Community bank portfolio. The size and complexity of the portfolio will depend on the candidate’s background and experience. Ensures timely tracking and review of financial statements, financial covenants and borrowing base reports. Provides new business underwriting and presents opportunities within the Community bank group for final credit approval. Makes recommendations to senior credit committee for periodic reviews and add-on opportunities. Principal Accountabilities: Primary – Monitor loans within Community bank portfolio. Maintain regular communication with borrowers and third party providers (e.g., title companies, insurance agents, outside legal counsel, etc.) in order to ensure the timely closing of the loan, the receipt of loan monitoring documentation and other loan related documentation. Assists commercial bankers with the analysis of new loan requests, the analysis of modification requests for existing loans, and the preparation of annual or more frequent loan reviews. Assist commercial bankers and other portfolio managers with the gathering of missing documentation, the clearing of documentation exceptions, and the monitoring of covenant testing. When necessary, prepare information for requests, recommendations, and reports to senior management or the Executive Credit Committee. Conduct annual site inspections for loans within the community bank portfolio. Ensure loan related documentation is timely submitted for downloading to the Bank’s electronic loan files. Prepares watch list reports for applicable borrowers. Secondary – Originate new loan requests from borrowers within the portfolio, when necessary. Accompany commercial bankers on both customer and prospect calls when asked and time allows. Work with other community bank staff in assisting clients with other commercial banking products/services when building or maintaining a commercial banking relationship. Attend lending pipeline meetings. Other – Other duties as may be assigned from time-to-time. Regular attendance is required, working at the worksite during regular business hours and/or assigned hours.

Qualifications:
  • Minimum Qualifications: • 3+ years underwriting and analyzing credit, handling borrower relationships, and closing direct loan originations
  • • Bachelor’s degree in economics, accounting or finance preferred
  • Candidates for PM II and PM III levels will be expected to have significantly more experience
  • • Level 19 (Associate Portfolio Manager) candidate will be expected to monitor a portfolio of loans with substantial oversight and training assistance
  • Level 20 (Portfolio Manager) candidate will be expected to monitor a portfolio of loans with minimal oversight
  • A Level 21 (Sr Portfolio Mgr) candidate will be expected to, in addition to Level 21 duties, perform underwriting and loan closing duties on select new business opportunities
  • • Ability to use Windows Office is a must

1786

Overland Park - 10000 College Blvd

10000 College Blvd
Overland Park, KS  66210
Full-Time

Summary: Provides service support and service delivery of assigned banking applications and systems. Coordinates the efforts of cross-functional teams made up of business unit, technical staff, and vendors, to accomplish application/product development and support objectives. Performs business analysts and project management responsibilities for projects related to assigned systems. Ensures company and Data Center policies and guidelines are followed in the performance of assigned duties. Principal Accountabilities: • Responsible for application support for assigned banking applications and systems, including incident, problem, change, and release management functions • Plan, test, and implement application changes and software updates. • Lead problem management and incident management efforts for high severity incidents. • Assume lead role in the planning and execution of bank system conversion and transition activities. • Coordinate with assigned business units to prioritize service requests (projects, enhancements, maintenance, and upgrades). • Coordinate vendor efforts for development and support. Develop business requirements for projects and assigned systems. • Develop test plans for changes to assigned systems. • Develop comprehensive support plans and DR plans for assigned applications. • After-hour and weekend work may be required to meet project deadlines, conduct DR tests, or to address high priority incidents and problems. • Provide project management for banking application and IT projects. • Provide supervision, mentoring, and leadership to more junior product support managers. • Regular attendance is required, working at the worksite during regular business hours and/or assigned hours.

Qualifications:
  • Minimum Qualifications: • Bachelor of Science or equivalent experience in accounting, business administration, computer science, or related field required
  • • Must be very familiar with financial products and services, and bank operations
  • Experience with accounting and bank compliance applications preferred
  • • Must have strong interdisciplinary IT skills and be familiar with IT Service Management and Service Delivery principles
  • • Basic to advanced project management skills required
  • PMP Preferred
  • • Must have exceptional verbal and written communication skills
  • • Experience developing business requirements and business cases desired
  • • 8+ years of progressive experience in the support and development of banking applications

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

Summary: Responsible for the overall business operations of assigned banking center and provides periodic management support for other banking centers. Banking Center Manager I is responsible for a profitable banking center through sales and promotion of bank products to qualified customers, ethical oversight of bank operations, adherence to all procedures to minimize losses to the Company, creation of positive environment that provides superior customer experience and associate engagement, and positive leadership of banking center associates in all aspects of banking center operations. Principal Accountabilities: • Measures and manages sales based on daily / monthly / quarterly / annual budgeted goals • Markets bank products to target customers inside and outside the banking center by contacting potential customers, businesses, and community and civic organizations to promote goodwill and generate new business; explaining appropriate bank products to target audience; interviewing customers to obtain information and explain available financial services; taking loan applications, quoting rates and closing loans with customers; cross selling new products to current bank customers. • Implements all banking center procedures and delegates same, as necessary, to ensure profitable and secure business, including conducting regular audits of teller drawers and vault, completing daily imaging, reviewing and approving select transactions to limit bank’s risk, ensuring accurate and timely completion of all logs, confirming operation of video cameras, and timely changing of locks and security access to limit unauthorized access to banking center and all computer programs. • Ensures customer experience is “fast, easy, and personal” consistent with Company customer service standards. • Ensures banking center premises constitute a safe work environment that promotes positive bank image, including regular inspection for and remediation of any hazardous conditions; regular maintenance and cleaning of premises; adherence to all posting requirements in jurisdiction, including human resources and compliance postings; and provision of comfortable and appropriate space for associates to conduct banking business. • Ensures confidentiality of customer and employee information by practicing all security processes; training, coaching, and monitoring associates with respect to confidentiality policies; and ensuring that all physical security measures are in place and functioning properly, including locks, video cameras, computer access, and key access. • Responsible for knowing, following, and ensuring all banking center associates’ adherence to all bank policies and procedures and applicable state and federal laws. Promotes ethical environment by modeling integrity and requiring ethical behaviors of all associates. • Supervises banking center staff, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing and delivering performance evaluations, preparing and delivering discipline, and terminating, when appropriate. Will typically supervise a staff of approximately five associates. Conducts regular meetings and provides frequent feedback to associates to develop them and provide a career path for all associates whose performance supports promotion. • Performs banking transactions during busy times and/or when branch is understaffed, including assisting customers with all types of banking transactions and approving/declining transactions when manager-level review is required. • Responsible for satisfactory outcome of audits/reviews by Compliance, Internal Audit, Deposit Operations, and other departments or regulatory bodies. • Understands, embodies, communicates and instills corporate initiatives and vision, including the six pillars of success. • Maintains client information in complete confidence. • Completes other specified duties as assigned.

Qualifications:
  • Minimum Qualifications: • Bachelor’s degree preferred • 2+ years banking center experience; experience with DFC banks is preferred
  • • 1+ years management/supervisory experience • Sales or networking background preferred; sales and marketing aptitude required • Proven track record of business development skills • Strong written and verbal communication skills • Basic math and counting skills • High emotional intelligence with proven ability to motivate and coach others • Must be able to multi-task and be comfortable with on-the-job training • Proficiency with common computer programs (i
  • e
  • Windows, MS Office, email, etc
  • ) • Thorough understanding of retail banking loan and deposit products • Valid drivers’ license in primary state of residence strongly preferred • Ability to be NMLS licensed and registered

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Lenexa - 13218 W 87th St

13218 W 87th St
Lenexa, KS  66215
Full-Time

Summary: Retail Personal Bankers are front-line associates primarily responsible for processing customer bank transactions and occasionally assisting with account opening. Successful Retail Personal Bankers are enthusiastic about delivering excellent customer service, conducting accurate banking transactions in a fast-paced environment, maintaining accurate business records, and working with a team to achieve individual and group goals. Many of our company leaders started out as Personal Bankers, and we continue to provide excellent opportunities to those interested in a career in banking. Principal Accountabilities: • Provides fast, easy, and personal service consistent with Company’s customer service standards, including greeting customers and making them feel welcome to Academy Bank • Processes bank transactions including receiving checks and cash for deposit, verifying deposit amounts and examining checks for proper endorsement, cashing of checks and paying out money after customer verification • Balances and maintains record of all funds involved in transactions. • Balances currency, coin and checks in teller drawer at the end of shift. • Adheres to all bank compliance, security and operational policies and procedures as well as financial loss standards. • Plays an essential role in finding the right solutions for customers. • Explains, promotes and/or sells bank products and services. • Recommends additional products/services to customers and non-customers. • Maintains customer information in complete confidence. • Proven ability to consistently meet or exceed established goals for the position. • Complete other specified duties as assigned.

Qualifications:
  • Minimum Qualifications: • High school diploma or equivalent
  • • 1+ years in a customer-facing role • Cash handling experience • Strong customer service skills • Strong communication skills • Basic math and counting skills • Attention to detail • Sales experience • Work well with others and is a dependable team member
  • • Excel at multitasking • Ability to organize work • Experience in typing, phone and ten-key operation • Working knowledge of common computer programs (i
  • e
  • Windows, MS Office, Email, etc
  • ) • Should be available to work evenings and weekends if the assigned branch is open during those hours

Scottsdale - 7150 Camelback Road

7150 Camelback Road
Scottsdale, AZ  85251
Full-Time

Summary: Personal Banker III associates are experienced personal bankers with proven success at building professional relationships with customers and potential customers to understand their financial needs and to deliver valuable products and services to meet those needs. Successful Personal Banker III associates are experts in branch operations and are enthusiastic about delivering excellent customer service, understanding and promoting bank products to individuals and companies, conducting accurate banking transactions in a fast-paced environment, and working with a team to achieve individual and group goals. Principal Accountabilities: • Explains, promotes and/or sells bank products and services as identified through interviewing customers and prospects including consumer deposit and loan products, business deposit and loan products and treasury management products • Works closely with the Banking Center Manager to develop an actionable sales plan to exceed branch goals • Provides “fast, easy, and personal” consistent with Company customer service standards, including by resolving problems, building relationships, handling special requests, greeting customers in a friendly manner and making them feel welcome to Academy Bank, and taking ownership in all situations ensuring follow through and a timely resolution. • Acts in limited management capacity when Banking Center Manager is out of the branch or delegates supervisory duties. • Builds a business relationship with clients • Works to develop commercial and consumer business in and outside of the branch • Plays an essential role in finding the right solutions for customers • Assists Banking Center Manager with inside and outside sales activities • Meets established sales targets consistently • Maintains up-to-date knowledge of all bank products and services • When delegated by Banking Center Manager, responsible for implementing all banking center operations procedures, including accurate maintenance of cash supplies, timely auditing, accurate documentation of banking transactions, implementation of compliance requirements, and overall operational integrity. • Processes bank transactions including receiving checks and cash for deposit, verifying deposit amounts and examining checks for proper endorsement, cashing of checks and paying out money after customer verification • Communicates directly with customers in person, by telephone, or through correspondence regarding account inquiries • Maintains up-to-date knowledge of any changes in regulations and legislation affecting the bank’s products and services • Completes all documentation pertaining to the opening of an account, insuring that all information is correct and properly recorded per requirements • Keeps supervisor and management abreast of all situations that require special attention • Adheres to bank’s compliance, security, and operational policies and procedures as well as financial loss standards • Maintains customer information in complete confidence • Has proven the ability to consistently meet or exceed established goals for the position • Shows ability to meet increased sales goals over those of entry level position • Ability to work with the more complex, high touch client relationships • Assists in training new employees • Excels at calling activities in and outside of the Banking Center • Leads calling activities for the banking center • Completes other specified duties as assigned

Qualifications:
  • Minimum Qualifications: • 4+ years in a customer facing role • 4+ years sales experience • Cash handling experience; banking experience preferred • Strong customer service skills • Strong communication skills • Basic math and counting skills • Works well with others and is a dependable team member
  • • Independent thinking and problem solving skills • Excels at multitasking • Ability to organize and prioritize work • Working knowledge of common computer programs (i
  • e
  • Windows, MS Office, Email, etc
  • ) • Ability to be NMLS licensed and registered Preferred Qualifications: • Credit and/or lending experience

Colorado Springs - 1650 Space Center Dr.

1650 Space Center Dr.
Colorado Springs, CO  80915
Full-Time

Lenexa - 13218 W 87th St

13218 W 87th St
Lenexa, KS  66215
Full-Time

Lenexa - 13218 W 87th St

13218 W 87th St
Lenexa, KS  66215
Full-Time

Summary: You will be able to sell direct to customers and solicit customers indirectly through third parties such as realtors, builders, and developers. You will continually identify, develop and maintain proactive and exceptional service-based relationships with retail branches and other clients that can serve as a recurring source of referrals for new mortgage lending opportunities. You will be responsible to develop mortgage lead sources, respond timely to customer inquiries and Bank referrals, analyze borrowers financial and credit data, determine customer financing objectives, advise borrowers of product/pricing policies and guidelines, submit complete applications, help processing team to proactively gather required documentation, and ensure loans are closed within 30 days. Principal Accountabilities: • Originate loans based on outside sales activity. • Meet minimum funding requirement starting the third full month of employment. • Supervise Mortgage Loan Assistant, if one is assigned to you. • Maintain high-quality, compliant loan files for loans you originate.

Qualifications:
  • Qualifications: Our ideal candidate must be able to build exceptional relationships with customers and referral sources
  • The candidate must exhibit strong product knowledge and employ a high-touch, consultative sales approach when providing recommendations to customers based on financial analysis and the customer's financial needs, goals and circumstances
  • Candidate must have the ability to meet minimum funding requirements starting the third full month of employment
  • Must maintain all required licenses and registration, including NMLS registration
  • Additional requirements include:

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

Summary: The Server Infrastructure Lead’s role is to design, install, administer, and optimize company servers and related components to achieve high performance of the various business applications supported by tuning the servers as necessary. This includes design, installation, and administration responsibilities for the Company’s storage environment. Ensuring the availability of client/server applications, configuring new implementations, and developing processes and procedures for ongoing management of the server infrastructure environment. The Server Infrastructure Lead will also serve as a technical lead for the Server Infrastructure team, assisting with knowledge and skill development of junior staff, provide direction to team members and perform limited management responsibilities. Principal Accountabilities: • Coordinate and collaborate with Network Communications, Business Solutions, and Database Administration teams to ensure availability, reliability, and scalability of corporate server and infrastructure environments to meet business demands. • Develop strategies for client/server implementations; lead or assist with architecting the infrastructure required to support those strategies. • Plan and implement server operating systems and hardware upgrades, maintenance fixes, and vendor supplied patches. • Plan and implement storage infrastructure upgrades, maintenance fixes, and vendor supplied patches. • Oversee the development of procedures for backups and restores, as well as monitor the performance, success or failure of these tasks. • Monitor and maintain inventory of all SAN, applicable network hardware, server class hardware, server racks, and KVM solutions in the core data centers. • Check help desk database for entries on server infrastructure and server infrastructure resource issues; prioritize and respond to incidents, work orders, and service requests as appropriate. • Manage enterprise directory services and supporting server infrastructure. • Lead, coordinate and participate in key process improvements as they relate to the server infrastructure. • Perform as technical lead for junior members of the Server Infrastructure team including assisting with training of new associates.

Qualifications:
  • Minimum Qualifications: • University degree in the field of computer science or management information systems or a related discipline
  • Degree may be substituted with equivalent work experience
  • • At least five years’ equivalent work experience in a senior technical analytical position responsible for managing server or infrastructure environments
  • • At least two years equivalent work experience in a technical lead or supervisory position of a server or infrastructure team
  • • Ten or more years over all in a technical role in IT
  • • Working experience and knowledge of the following: Data Protection Technologies, Certificates, LDAP, and Enterprise Class Storage Arrays
  • • Specific knowledge of server operating systems; Microsoft Windows Server and/or Micro Focus Open Enterprise Server
  • • Specific knowledge of directory services; Microsoft Active Directory and/or Micro Focus eDirectory
  • • Specific knowledge of storage technologies; preferably Hitachi Data Systems or EMC storage arrays
  • • Specific knowledge of virtualization technologies; VMWare
  • • Specific knowledge of server hardware; Cisco UCS and/or HP blade and rack mount servers
  • • Solid knowledge of SAN, NAS, DAS, RAID, SCSI, and Fibrechannel technologies and Fibrechannel infrastructure
  • • Experience with server performance tuning and monitoring tools
  • • Familiarity with TCP/IP network protocols, firewall management, and operating system configuration
  • • Working technical knowledge with scripting languages
  • • Business process and reengineering experience, as well as an understanding of the relationship between processes and policies
  • • Project management skills a definite asset
  • • Strong understanding of the organization’s goals and objectives
  • • Good written and oral communication skills; good interpersonal skills
  • • Ability to conduct research into server infrastructure issues and products as required
  • • Ability to present ideas in business-friendly and user-friendly language
  • • Highly self motivated and directed, with keen attention to detail
  • • Proven analytical and problem-solving abilities
  • • Ability to effectively prioritize tasks in a high-pressure environment
  • • Strong customer service orientation
  • • Experience working in a team-oriented, collaborative environment
  • Certifications Preferred: MCSA, MCSE, OESCP, HDSCP, Server+

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

Summary: The Treasury Management Support Specialist I is a part of a fast-paced work environment dedicated to delivering exemplary customer service to the bank’s business customers. They routinely process requests including the setup and maintenance of all treasury management products and are instrumental in maintaining those customer relationships. Tasks also include opening new accounts and various account and online banking maintenance. This representative troubleshoots incoming and escalated calls which may require solutions of a semi-technical nature. Principal Accountabilities: • Responsible for daily support of all treasury management products including remote deposit capture, ACH, and electronic banking • Research and respond to customer and internal inquiries of a moderately complex nature • Provide technical and product support to customers and bank staff • Communicate to customers regarding new functionality, enhancements or changes to products benefiting or affecting the customer • Ultimately display a working knowledge of all treasury management products and services • Adhere to all departmental policies and procedures • Regular attendance is required, working at the worksite during regular business hours and/or assigned hours.

Qualifications:
  • Minimum Qualifications: • Proven customer service skills • Strong problem solving skills • Good communication and organization skills • Strong attention to detail • Ability to prioritize work on a daily basis to meet deadlines • Experience with Microsoft Office • Previous financial services or customer service experience preferred

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

Summary: The Universal Banking Representative I will engage with customers in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking interactions. Customer interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking interactions. The agent will work as part of a team under the direction of the center manager and assigned team leads. The agent will be responsible for supporting department objectives through direct customer interactions, adhering to quality standards, and performing light administrative tasks. A successful agent will be a customer-focused team player who is comfortable interacting with customers through video and other forms of customer-facing technology such as email and live chat in order to complete banking transactions provide customer service, support and recommending other products and services. The agent must be focused on the delivering of exceptional customer service during each customer interaction. Principal Accountabilities: • Delivers Fast, Easy, and Personal customer service consistent with company’s standards with each customer and associate interaction. • Work as part of a team of customer-facing associates who exhibit a strong professional and customer-focused orientation in all customer interactions. • Provide front-line customer support through multiple service requests or inquiries submitted through email, Secure Mail, Web Chat or other Digital Banking Channels. • Receive, process, and fulfill customer requests and product applications submitted through web forms, via email, fax, electronic support forms, and account applications, for all institutions. Representatives will work requests submitted through the web sites, outbound sales, and from the customer care center. • Process customer support requests and inquiries including, but not limited to: Reg E Inquires, Stop Payments, ACH inquires, Account Information. Close accounts, Password Resets etc. • Perform all tasks necessary to establish new accounts: Perform all due diligence required for new accounts, process applications, and deliver fulfillment materials, and upload approved accounts. • Perform all tasks necessary to process secured credit card collateral accounts and refer applications to the credit department for further processing. • Maintain a personally professional and presentable appearance in all internal and external customer interactions. • Ethically conducts operational tasks related to protecting customer and bank assets and related to regulatory compliance, including properly documenting account opening, completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation. • Protects all customer information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors and associates • The ability to adhere to specific quality standards, codes of conduct and professionalism. • Be fully proficient in video teller and online banking tasks. • Engage with customers in a professional and friendly manner while providing a positive brand experience during each customer interaction. ? Process bank transactions including check cashing, withdrawals, account inquires and other transactions and inquiries in accordance with bank policies and procedures. ? Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training. ? Assist with troubleshooting and issue resolution tasks associated with Interactive Teller Machines and liaise appropriately with center management, branch, operations, and IT staff in problem identification and resolution. ? Perform administrative tasks as assigned. ? Work with individuals in other departments (retail branches, customer care, online banking, and customer relations) to address Universal Teller Center customer service issues and escalations. ? The agent must be able to work a schedule commensurate with Retail Branch and Interactive Teller Machine hours of operation which may include evening and weekend shift assignments • Maintain customer confidentiality. • Ad hoc duties as assigned

Qualifications:
  • Minimum Qualifications: • High school diploma or GED • 1 year Customer Service, Retail or equivalent experience • Familiarity with banking products and services • Strong attention to detail and ability to complete work accurately
  • • Proficient in basic office skills/equipment, including computer, email, ten-key calculator, copier, scanner/fax, typing, telephone, organization systems, and Microsoft Office suite of products
  • • Ability to communicate effectively in person, on-screen, over the phone and in writing
  • • Above average ability to think logically in order to analyze situations, resolve problems, and make sound decisions
  • • Ability to solve problems while working directly with external and / or internal customers
  • • Ability to handle multiple tasks simultaneously
  • Proficient at working with multiple computer and software systems
  • • Familiarity and high comfort level with a variety of electronic forms of communication – phone, video, social media, email, etc

Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled

Kansas City -


Kansas City, MO  64105
Full-Time

We are looking for employment candidates who are professional, diplomatic, and courteous. Experience preferred.

We offer:
  • Medical Insurance
  • Group Life Insurance
  • Short and Long Term Disability Insurance
  • "401 K" Retirement Plan
  • Paid Holidays
  • The bank offers a Checking Account
Academy Bank is an Equal Opportunity Employer M/F/D/V

Academy Bank is a full-service commercial bank with over $900 million in assets and over 80 branch locations in Arizona, Colorado, Kansas, Missouri and Florida. Academy Bank provides a wide range of financial solutions for businesses and individuals, including commercial and small business lending, treasury management and mortgage services. Academy Bank is a wholly-owned subsidiary of Dickinson Financial Corporation, a $2 billion bank holding company headquartered in Kansas City, MO.
Academy Bank Participates in E-Verify

N O T I C E :
Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


Academy Bank will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

IMPORTANT: If the Government cannot confirm that you are authorized to work, Academy Bank is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.

Academy Bank may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, Academy Bank uses E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.

If you believe that Academy Bank has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).

For more information on E-Verify, please contact DHS at 1-888-464-4218.